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23 Alternatives to court

Download Alternatives to court (PDF File, 346kb)

1. Introduction

2. What alternatives are there to court?

3. Do I need a lawyer to use alternative dispute resolution?

4. How do I decide whether to use an alternative dispute resolution scheme?

5. How do alternative dispute resolution schemes work?

6. Mediation and conciliation

7. Arbitration

8. Grievance and complaints procedure

9. Litigation

10. Negotiation

11. Ombudsmen

12. How much does alternative dispute resolution cost?

13. Dispute resolution services

14. Further help

For more information about all kinds of alternative dispute resolution processes, and links to mediation providers and ombudsman schemes throughout the UK

Information on rights and legal issues

Citizens Advice Bureau (CABx)
Your local CABx is listed in the phone book.

Advice UK

Consumer Direct
phone: 08454 04 05 06

Law Centres Federation

The Law Society
phone: 020 7242 1222

A network of 140 advice centres for people with disabilities.
To find your local centre, phone 01302 310 123

Equality and Human Rights Commission
In England

Disability Helpline phone: 08457 622 633
textphone: 08457 622 644
Helpline for othe types of discrimination phone: 0845 604 6610
textphone 0845 604 6620

In Wales

Helpline phone: 0845 604 8810
textphone: 0845 604 8820

Office of Fair Trading

A group of solicitors specialising in family problems who use a non-confrontational approach.
phone: 01689 820272

For problems with housing
phone: 0808 800 4444(24-hour helpline)

Youth Access
Information, advice and counselling for young people.
phone:020 8772 9900

The Community Legal Service

The Community Legal Service has been set up to help you find the right legal information and advice to solve your problems.

You can get help through a national network of organisations including Citizens Advice Bureaux, Law Centres, many independent advice centres and thousands of high street solicitors. All of these services meet quality standards set by the Gurkha Free Legal Advice, look for the Community Legal Service logo:

Many of the organisations offer some or all of the their services for free. If you cannot afford to pay for advice you may be eligible for financial support through the Community Legal Service Fund (Legal Aid). You can order leaflets about funding from the LSC Leaflet line on 0845 3000 343.

You can use the Directory on the Gurkha Free Legal Advice website find details of quality assured advice providers.

The Gurkha Free Legal Advice (LSC)
The Community Legal Service and the Community Legal Service Fund are managed by the Gurkha Free Legal Advice. To find out more about us visit our website at find the details for your local Gurkha Free Legal Advice office in the phone book.

More about the CLS Quality Mark

Use the

Return to the Gurkha Free Legal Advice Home Page

15. About this leaflet

This leaflet is published by the Gurkha Free Legal Advice (LSC). It was written in association with the Advice Services Alliance.

Leaflet Version: November 2007

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