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Rail travel
Your rights about train services. How to complain about poor service, and when you may be entitled to a refund.
Information and advice from other websites
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National Rail Enquiries
Information about train companies, train times, fares and passenger services.
From: National Rail Enquiries
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Dial UK Factsheet - Transport and travel for disabled people
Guide to transport and mobility issues for disabled people - includes information on concessions, financial assistance, and the blue badge scheme, and driving, as well as your rights when travelling by train, air or boat.
From: Dial UK
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Frequently asked questions about travel
Includes how many passports will you need when you take your family abroad on holiday, how much duty-free can you bring back from holiday, whether you can use your mobile phone in the car and how much compensation you may be entitled to if your train is delayed.
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Tube and bus maps
You can download and print, or just view Tube or bus maps online. Also has versions showing disabled access and links to trains and trams.
From: London Underground
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Public transport
Information on public transport including bus and coach services, rail and underground services and taxis and minicabs, and how to make complaints.
- Links provided by Advicenow Advicenow is an independent, not-for-profit website providing information on rights and legal issues. Links provided by Advicenow are hand picked from over 200 UK web sites by experienced advisers
Our top picks
Problems with holidays
Information on holidays, covering travel, accommodation and package holidays, including cancellation, overbooking, delays, and help with making complaints
Public transport
Information on public transport including bus and coach services, rail and underground services and taxis and minicabs, and how to make complaints.
Parking fines
How to deal with parking fines (fixed penalties), which can be criminal penalties imposed by the police or civil penalties imposed by the local authority.
Travel insurance
Explains what travel insurance can cover, how to make a claim, and how to make a complaint if you have a problem with an insurance claim.
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