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Transport and travel
Your rights about transport and travel. Includes the rules about foreign travel.
Information and advice from other websites
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London Congestion Charge - penalties and enforcements
Information on what happens if you don't pay the Congestion Charge on time.
From: Transport for London - TfL
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Travel insurance (PDF)
Explains what travel insurance can cover, how to make a claim, and how to make a complaint if you have a problem with an insurance claim.
From: Adviceguide from Citizens Advice
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Dial UK Factsheet - Transport and travel for disabled people
Guide to transport and mobility issues for disabled people - includes information on concessions, financial assistance, and the blue badge scheme, and driving, as well as your rights when travelling by train, air or boat.
From: Dial UK
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Frequently asked questions about travel
Includes how many passports will you need when you take your family abroad on holiday, how much duty-free can you bring back from holiday, whether you can use your mobile phone in the car and how much compensation you may be entitled to if your train is delayed.
From: Adviceguide from Citizens Advice
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Travel abroad
Up-to-date information for anyone planning a trip overseas. Advice to help you make sure you are well prepared and have a safe holiday.
From: Foreign and Commonwealth Office
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Driving and parking (PDF)
This factsheet provides information relating to driving and parking relevant to older people and those who have health conditions and/or disabilities. It includes details on renewing your driving licence, the Blue Badge scheme, arranging for disabled parking bays and electric scooters.
From: Age UK
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Apply for a passport
Allows UK residents to apply for a new or replacement passport online and provides advice and information as to how you can get a passport quickly if you are leaving the country in 48 hours or more.
From: Directgov
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DisabledGo
Access guides to goods and services including transport options, restaurants, pubs and cinemas.
From: DisabledGo
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Public transport and concessions
Information on all kinds of public transport concessions that you may be entitled to, including bus, rail, and ferry.
From: Age UK
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Travel abroad
Information on passports, visas, medical treatment abroad, driving abroad, customs, and help for people who are in trouble abroad.
From: Adviceguide from Citizens Advice
- Links provided by Advicenow Advicenow is an independent, not-for-profit website providing information on rights and legal issues. Links provided by Advicenow are hand picked from over 200 UK web sites by experienced advisers
Our top picks
Problems with holidays
Information on holidays, covering travel, accommodation and package holidays, including cancellation, overbooking, delays, and help with making complaints
Public transport
Information on public transport including bus and coach services, rail and underground services and taxis and minicabs, and how to make complaints.
Parking fines
How to deal with parking fines (fixed penalties), which can be criminal penalties imposed by the police or civil penalties imposed by the local authority.

Travel insurance
Explains what travel insurance can cover, how to make a claim, and how to make a complaint if you have a problem with an insurance claim.
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