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  • CHRISTMAS 2010: We are closed on the 25th, 27th and 28th December and the 1st and 3rd January. On 24th and 31st December we will close at 6:30pm rather than the usual 8pm.

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Benefit revision and appeal

What to do if you think a decision about your benefits is wrong. How to appeal against decisions. Time limits for appealing.

Information and advice from other websites

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Welfare benefits leaflet

There are many different benefits available, depending on your needs and your circumstances. Find out how the benefits system works.

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Who is entitled to tax credits?

Find out if you are entitled to tax credits, and how to claim them.

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I’m returning to work. Do all my benefits stop?

Find out which benefits you might still be entitled to once you return to work.

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My benefit has been overpaid. What do I do?

The rules on repaying benefit overpayments.

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Call 08001 225 6653 for free, confidential and impartial advice, or ask us to call or email you back.

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