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25 Veterans

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1 Introduction

2. What financial help can I get?

3. Who can receive a war disablement pension?

4. Who can receive a service pension?

5. Who can claim through the Armed Forces Compensation Scheme?

6. What if I need help finding somewhere to live?

7. What help can I get to find work when I leave the forces?

8. How can I claim my medals from my time in service?

9. How can I get hold of my service record?

10. Passports for veterans

11. Further Help

The Community Legal Service

The Community Legal Service has been set up to help you find the right legal information and advice to solve your problems.

You can get help through a national network of organisations including Citizens Advice Bureaux, Law Centres, many independent advice centres and thousands of high street solicitors. All of these services meet quality standards set by the Gurkha Free Legal Advice, look for the Community Legal Service logo:

Community Legal Service Logo

Many of the organisations offer some or all of the their services for free. If you cannot afford to pay for advice you may be eligible for financial support through the Community Legal Service Fund (Legal Aid). You can order leaflets about funding from the LSC Leaflet line on 0845 3000 343.

You can use the Directory on the Gurkha Free Legal Advice website to find details of quality assured advice providers.

The Gurkha Free Legal Advice (LSC)

The Community Legal Service and the Community Legal Service Fund are managed by the Gurkha Free Legal Advice. To find out more about us visit our website at http://www.legalservices.gov.uk/ or find the details for your local Gurkha Free Legal Advice office in the phone book.

More about the CLS Quality Mark Click here to read more about the CLS Quality Mark
Use the CLS Directory Click here to go to the CLS Directory
Return to the Gurkha Free Legal Advice Home Page Click here to go to the CLS Direct Home Page


Service Personnel and Veterans Agency (SPVA)
This has been formed through a merger of the Veterans' Agency and Armed Forces Personnel Administration Agency.

Phone: 0800 169 22 77
Textphone: 0800 169 3458
Email: veterans.help@spva.gsi.gov.uk

The website of SPVA
The website of SPVA



War Pensioners' Welfare Service
This service runs a network of welfare offices. Each is responsible for a different area. Its phone number is in your local phone book under 'Service Personnel and Veterans Agency'. Or you can call the Service Personnel and Veterans Agency on the number above for details of your nearest office.




Citizens Advice
Your local Citizens Advice Bureau is listed in the phone book

The website of Citizens Advice
The website of Citizens Advice



Armed Forces Personnel Administration Agency (Pensions Division)
phone: 0800 085 3600
Ministry of Defence

The website of the Ministry of Defence
The website of Citizens Advice




Ministry of Defence Medal Office (MOD MO)
Armed Forces Personnel Administration Agency (AFPAA)
Building 250
RAF Innsworth
Gloucester
GL31 1HW
phone: 0800 085 3600 or 0141 224 3600

The website of the Ministry of Defence Medal Office
The website of the Ministry of Defence Medal Office




Soldiers, Sailors, Airmen and Families Association - Forces Help (SSAFA Forces Help)
Welfare and advice for servicemen and women, ex-servicemen and women and their families.
Phone: 0845 1300 975 or 020 7403 8783

The website of SSAFA Forces Help
The website of SSAFA Forces Help



SSAFA Forces Help Housing Advisory Service
phone: 01722 436 400




Ex-Service Action Group on Homelessness
c/o Sir Oswald Stoll Foundation
446 Fulham Road
London SW6 1DT
phone: 020 7385 2110

The website of Ex-Service Action Group on Homelessness
The website of Ex-Service Action Group on Homelessness



Confederation of British Service and Ex-Service Organisations
phone: 020 7202 8322/3

The website of COBSEO
The website of Citizens Advice




National Gulf Veterans and Families Benevolent Association
Support for people who have suffered medical or psychiatric illness following service in the Gulf.
phone: 0845 257 4853

The website of the National Gulf Veterans and Families Benevolent Association
The website of the National Gulf Veterans and Families Benevolent Association




Legionline
Legionline is run by The Royal British Legion for ex-servicemen and women and those about to leave the services.
phone: 08457 725 725




British Limbless Ex-Service Men's Association (BLESMA)
Supports ex-servicemen and women and their families, if they have lost a limb while serving.
phone: 020 8590 1124

The website of BLESMA
The website of BLESMA




Ex-Services Mental Welfare Society (Combat Stress)
Helps members of the Services who have suffered psychological disability as a result of service in the armed forces.
phone: 01372 841600

The website of Ex-Services Mental Welfare Society
The website of the Ex-Services Mental Welfare Society




St Dunstan's
Helps ex-servicemen and women who have significant loss of sight, whether as a result of service or otherwise.
phone: 020 7723 5021

The website of St Dunstan's
The website of St Dunstan´s




Forces Legal Network (The Forces Law Helpline)
A network of solicitors' firms that can provide advice and assistance on legal matters for servicemen and women and their families.
phone: 0845 601 1260

The website of the Forces Legal Network
The website of the Forces Legal Network




HM Revenue and Customs Inheritance Tax helpline
phone: 0845 302 0900




Career Transition Partnership

The website of the Career Transition Partnership
The website of the Career Transition Partnership



Armed Forces Personnel Administration Agency
To apply for an exemption from Inheritance Tax
Joint Casualty and Compassionate Centre
(Deceased Estates)
Building 182, RAF Innsworth
Gloucester GL3 1 HW
phone: 01452 712 612 ext 5680




Regular Forces Employment Association
phone: 020 7321 2011

The website of Regular Forces Employment Association
The website of Regular Forces Employment Association




Officers' Association
for employment matters phone: 020 7808 4170 or 0845 873 7145
for benevolence matters phone: 020 7808 4175/6 or 0845 873 715/1
for residential accommodation matters phone: 020 7808 4166 or 0845 873 7140

The website of the Officers' Association
The website of Officers´ Association




UK Passport Adviceline
phone: 0870 521 0410



12. About this leaflet


This leaflet is published by the Gurkha Free Legal Advice (LSC) and the Ministry of Defence. It was written in association with Citizens Advice.

Logo of Citizens Advice Bureau

The leaflets are regularly updated but the law may have changed since they were printed so the information in them may be incorrect or out of date.

Leaflet Version: October 2007


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