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Football pools

The rules about the football pools.

Information and advice from other websites

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Problems with holidays

Information on holidays, covering travel, accommodation and package holidays, including cancellation, overbooking, delays, and help with making complaints


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Public transport

Information on public transport including bus and coach services, rail and underground services and taxis and minicabs, and how to make complaints.


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Parking fines

How to deal with parking fines (fixed penalties), which can be criminal penalties imposed by the police or civil penalties imposed by the local authority.


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Travel insurance

Explains what travel insurance can cover, how to make a claim, and how to make a complaint if you have a problem with an insurance claim.

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