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Accommodation agencies

Information on agencies, public and private, which can help you find accommodation.

Information and advice from other websites

  • Letting agenciesthis link opens in a new window

    You may be able to get a private tenancy through a letting agency. There are rules about how agencies operate and what they can charge tenants for. (This applies in England only.)

    From: Shelter

  • Using estate agentsthis link opens in a new window

    It's possible to sell your home privately but most people use an estate agent to sell their homes. Information about why it's important to choose carefully, and to make sure you understand what the contract you have with the agent means.

    From: Shelter

  • Accommodation agenciesthis link opens in a new window

    Information on what an accommodation agency can and cannot charge for. Includes tips on what to check if you are offered accommodation by an agency and information on discrimination by accommodation agencies.

    From: Adviceguide from Citizens Advice

  • Estate agents' feesthis link opens in a new window

    If you are selling your home through an estate agent, you will have to pay commission and fees. How much you have to pay normally depends on the type of contract you have with the estate agent. Information to help explain all aspects of estate agents' fees.

    From: Shelter

  • Complaints about letting agentsthis link opens in a new window

    If you rent privately, you may deal with a letting agent, who looks after the tenancy on behalf of the landlord. If you are not happy with their services, you may want to make a complaint about them. Information on how to go about complaining about your letting agent.

    From: Shelter

  • Complaints about estate agentsthis link opens in a new window

    information about complaining when you try to buy or sell your home through an estate agent. Complaining is usually the best way of dealing with issues such as rudeness or lack of consideration.

    From: Shelter

  • Renting from a letting agent (PDF)this link opens in a new window

    Information on renting privately owned accommodation through a letting agency, including regulation of letting agencies, what an agency can and cannot charge a fee for and a checklist of points to ask before registering with an agency.

    From: Adviceguide from Citizens Advice

  • Tips for people renting privatelythis link opens in a new window

    Explains what to look for and how to avoid problems if you're currently looking for a place, what your rights are if you're living with a mate, what to do if you're living in somewhere that needs repairs, and what to do if you are being harrassed by your landlord or want to leave. Part of Shetler's campaign against bad landlords.

    From: Shelter

  • Lodging schemesthis link opens in a new window

    If you need a place to live, you may be able to find one through a local lodgings scheme. These schemes can put you in contact with someone who has a spare room they are willing to rent out. Most schemes are run by the council or a local advice centre.

    From: Shelter

  • Association of Residential Lettings Agents (ARLA)this link opens in a new window

    Information for tenants and landlords from ARLA, the professional and regulatory body for letting agents.

    From: Association of Residential Lettings Agents (ARLA)

  • Links provided by Advicenow Advicenow is an independent, not-for-profit website providing information on rights and legal issues. Links provided by Advicenow are hand picked from over 200 UK web sites by experienced advisers

Our top picks

Photograph of a row of houses

Can I get help if I’ve nowhere to live?

Can I get help if I’ve nowhere to live? Find out what you can do if you can’t stay in your current home.


Renting and letting leaflet

Your legal rights, if you rent a flat, house or bedsit. If you are a private landlord, learn about your rights and duties to your tenants.


4. Photograph of a telephone operator at Gurkha Free Legal Advice

Neighbourhood and community disputes

Your rights in relation to problems with neighbours, whether you are complaining about your neighbour or the neighbour is complaining about you.


Photograph of two professionals in an office

Buying and selling property

How to deal with many of the common problems you may have with buying or selling a house or flat.

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