Skip navigation (access key S)

Access Keys:

Hide my visit

Need to speak to somebody now?

  • Get free, confidential legal advice

    Call 08001 225 6653
  • Mon - Fri  9am - 8:00pm
  • Sat  9am - 12:30pm
  • Calls from 4p/min - or get us to call you back
  • CHRISTMAS 2010: We are closed on the 25th, 27th and 28th December and the 1st and 3rd January. On 24th and 31st December we will close at 6:30pm rather than the usual 8pm.

Find a legal adviser in your area

Insurance

Information about the different types of insurance you can get and what to do when you have a problem with your insurance company.

Information and advice from other websites

  • Insurance made clearthis link opens in a new window

    Information to help you to decide whether you need insurance, what type of insurance you should buy and how to shop around for it. Also explains your rights once you have bought.

    From: Money Made Clear

  • Just the facts about insurancethis link opens in a new window

    Sets out what insurance is and whenyou might need it; explains some of the different types available and suggests what you should think about when buying it.

    From: Money Made Clear

  • Insurance overviewthis link opens in a new window

    How to find your way round the insurance maze. Includes factsheets about holiday, motor, and household insurance.

    From: TheSite

  • House insurance optionsthis link opens in a new window

    This page looks at the different kinds of insurance that you may need to take out to protect your home and cover you in case anything goes wrong.

    From: Shelter

  • Travel insurance (PDF)this link opens in a new window

    Explains what travel insurance can cover, how to make a claim, and how to make a complaint if you have a problem with an insurance claim.

    From: Adviceguide from Citizens Advice

  • Motor insurance (PDF)this link opens in a new window

    if you drive your car on the road, or leave it parked in the street, the law says that you must have motor insurance. It's a criminal offence not to insure your vehicle.

    From: Adviceguide from Citizens Advice

  • Household contents insurance (PDF)this link opens in a new window

    Explains what home contents insurance is and what is covered, how to make a claim, when you might not be covered by your insurance, and how to make a complaint if you have a problem with a claim.

    From: Adviceguide from Citizens Advice

  • Buildings insurance (PDF)this link opens in a new window

    Explains what buildings insurance is, who should have it, how to choose it, how to make a claim, when you might not be covered by buildings insurance, and how to make a complaint.

    From: Adviceguide from Citizens Advice

  • Payment protection insurance (PDF)this link opens in a new window

    Information on Payment Protection Insurance (PPI). including what to consider before taking out a policy, cancelling a policy and complaining about mis-selling.

    From: Adviceguide from Citizens Advice

  • Your complaint and the ombudsmanthis link opens in a new window

    Information about the Financial Ombudsman Service, including what kind of complaints they can help you with, how to complain, and what information the ombudsman will need.

    From: Financial Services Ombudsmen

  • Buying services - further helpthis link opens in a new window

    Organisations which help with consumer problems including mail order, banking and insurance services and property and building services.

    From: Adviceguide from Citizens Advice

  • Links provided by Advicenow Advicenow is an independent, not-for-profit website providing information on rights and legal issues. Links provided by Advicenow are hand picked from over 200 UK web sites by experienced advisers

Our top picks

Photograph of someone handing over their card to pay

Debt management tool

Use our debt management tool to get free, impartial debt advice.


Photograph of man looking at his bills

Dealing with debt

Your legal rights when you have debts, and the protection you have from people who are demanding money from you.


Photograph of someone filling out a receipt

What are the powers of bailiffs and debt collectors?

Your rights when dealing with bailiffs or debt collectors.


Man browsing the internet

Magistrates court fines

If the magistrates court convicts you of a criminal offence it may impose a fine, which is payable to the court. Use our advice tool to find out what to do next.

Need advice now?

Call 08001 225 6653 for free, confidential and impartial advice, or ask us to call or email you back.

back to top