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How to handle an interview under caution

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Steve´s story

So, you’ve been asked to an interview under caution: what now?

What is an interview under caution?

What about my benefits?

Before the interview

What will the interview be like?

After the interview under caution

Jen´s story

Step-by-step guide: after an interview under caution

Interview under caution: summary

There are many things that you can do to make sure your interview under caution goes as well as it can. Here is a quick reminder of some key points:

Before the interview under caution:

  • Get free independent professional advice.
  • Get more information
  • Decide whether to go, alone or with someone.
  • Make sure you’re getting the right benefits.
  • Prepare a statement of what you think happened.
  • Get evidence which backs up your statement.

At the interview under caution:

  • Don't be intimidated
  • Listen to their points and make notes if you want to.
  • Be clear what you want to say to them.
  • Don’t agree to something just to try and sort it out.
  • Stay calm: if you start to feel upset or angry ask for a break in the interview.
  • If you don’t understand anything: ask them to explain or repeat it.
  • Don't take everything they say at face value: Sometimes investigators can get things wrong.
  • If they tell you something that you didn’t know about, ask to see what evidence they have gathered.
  • You can refuse to comment or to answer their questions, but be careful not to lose the opportunity to say something that you may want to rely on later.
  • You can end the interview at any time, but try and do it politely.

After the interview under caution:

  • Talk to your adviser about what happened in the interview. They can advise you on what to do next.
  • If you have a right to the tape recording (see 'What will the interview be Like?') and need it ask for a copy.
  • Send them extra information to back up points you made in the interview.
  • Check that you are on the right benefits

Useful contacts

Jargon buster

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